The following terms and conditions govern all access to and use of the official Melbet website and mobile app by users in India. These rules apply to every registered account holder, covering activities such as sports betting, casino gameplay, account management, and the use of bonuses. All users are required to read and accept these terms prior to registration or placing any bets. Melbet reserves the right to update these terms at any time, and continued use of the platform constitutes acceptance of any revised provisions.
By accessing the Melbet platform, users enter into a binding legal agreement with the operator. These general terms establish the framework for all activities conducted on the platform, including account registration, participation in betting markets, and the use of associated services.
To create an account and use the platform, users must meet the following requirements:
Melbet reserves the right to verify user eligibility at any point and to suspend or close accounts where eligibility criteria are not satisfied.
Users are permitted to access the platform solely for personal, non-commercial betting and gaming purposes. The following activities are strictly prohibited:
Violations of acceptable use policies may result in account suspension, forfeiture of funds, and legal action where applicable.
All content published on the Melbet platform, including odds data, graphics, software, and text, is protected by applicable intellectual property laws. Users may not reproduce, distribute, or commercially exploit any such content without explicit written authorisation.
Melbet’s liability to users is limited to the extent permitted by applicable law. The platform does not accept responsibility for:
Users are advised to review these terms periodically, as modifications take effect immediately upon publication.
All bets placed on the platform are subject to the following general wagering rules. These provisions apply to sports betting and all other event-based markets available to users in India.
Only registered, verified, and fully active account holders are eligible to place bets. Users whose accounts are under review, suspended, or flagged for verification are not permitted to wager until the relevant process is completed.
Bets are considered accepted only after the platform has issued a confirmation reference. The odds displayed at the time of bet placement are the odds applied to the settlement, subject to the following conditions:
Minimum and maximum stake amounts are defined per market and event type. Current limits are displayed within the bet slip at the time of placement. Melbet reserves the right to adjust individual stake limits for specific users or events without prior notice.
Bets are settled based on the official result of the relevant event as determined by the governing body or authorised source. Settlement rules specific to each sport or market type are detailed within the platform’s individual sport rules sections. Key settlement principles include:
Melbet reserves the right to restrict, limit, or cancel bets under the following circumstances:
In the event of a cancellation, the original stake amount is returned to the user’s account balance.
All financial transactions on the platform are governed by the payment rules outlined in this section. Users must read and comply with these provisions before initiating any deposit or withdrawal.
Funds must be deposited using payment methods registered in the user’s own name. Third-party deposits are not accepted. The following methods are available for users in India:
Minimum deposit amounts vary by payment method and are displayed at the point of transaction. Deposits are typically credited to the account within a few minutes, though processing times may vary depending on the selected method.
Withdrawal requests are processed to the same payment method used for the original deposit, where technically feasible. Users must ensure their account is fully verified before submitting a withdrawal request. Key withdrawal rules include:
Estimated processing timelines are as follows:
Delays may occur during peak periods or where additional verification is required.
Melbet does not charge fees on standard deposits or withdrawals. However, third-party payment providers may apply their own transaction charges. Users are advised to confirm applicable fees with their payment provider prior to initiating a transaction.
All accounts are subject to identity verification in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. Users may be asked to submit the following documents:
Failure to provide requested documentation may result in the suspension of withdrawal privileges or account access.
Melbet is committed to promoting safe and responsible participation in betting and gaming activities. The platform provides tools and resources to help users maintain control over their activity and make informed decisions.
Registered users have access to the following responsible gambling features within their account settings:
Users who are concerned about their gambling habits are encouraged to complete a risk self-assessment test available on the platform. This tool assists in identifying early indicators of problematic behaviour and directs users toward appropriate support.
The platform is strictly for users aged 18 and above. Melbet employs age verification procedures during registration and may request additional proof of age at any time. Users are responsible for ensuring that minors do not access their accounts.
Users seeking assistance with gambling-related concerns may contact the following organisations:
Melbet encourages all users experiencing difficulties to seek independent support and to make use of the available account management tools without delay.
Melbet operates in full compliance with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) obligations. These provisions are in place to protect the integrity of the platform and to prevent the misuse of financial services for illicit purposes.
All users are required to complete identity verification as part of the registration and account activation process. The KYC procedure requires submission of the following:
Verification may be requested at any point during the account lifecycle, including at the time of withdrawal requests or following unusual account activity.
All financial transactions are subject to automated and manual monitoring. The platform employs risk-based monitoring systems designed to detect:
Where suspicious activity is identified, the platform is obligated to report such activity to the relevant financial intelligence authorities in accordance with applicable law. Users will not be notified of any such report, as disclosure may constitute a criminal offence under anti-tipping-off regulations.
In the event of a confirmed or suspected AML or CTF policy violation, Melbet reserves the right to:
Users are reminded that cooperation with verification requests is a mandatory condition of continued account access.
Melbet processes personal data in accordance with applicable data protection standards. This section outlines the categories of data collected, the purposes for which it is used, and the rights available to users in India regarding their personal information.
The following categories of personal data are collected during account registration and ongoing platform use:
Personal data is processed for the following purposes:
Melbet does not sell personal data to third parties. Data may be shared with regulatory bodies, payment processors, and identity verification service providers where legally required or operationally necessary.
In accordance with applicable data protection frameworks, users in India hold the following rights regarding their personal data:
Requests relating to personal data rights may be submitted through the platform’s designated support channels. Melbet will respond to verified requests within a reasonable timeframe in accordance with applicable law.
The platform uses cookies and similar tracking technologies to support functionality, analyse usage, and maintain session security. Users may manage cookie preferences through browser settings, though disabling certain cookies may affect platform performance.
Melbet employs a range of technical and procedural security measures to protect user accounts, financial transactions, and personal data from unauthorised access, fraud, and cyber threats.
All data transmitted between the user’s device and the platform’s servers is protected using Transport Layer Security (TLS) encryption. This ensures that sensitive information, including login credentials and payment details, cannot be intercepted during transmission.
Users are encouraged to enable two-factor authentication (2FA) on their accounts. This feature adds an additional layer of account protection by requiring a secondary verification step, typically via a one-time code sent to the user’s registered mobile number or email address, at the point of login or withdrawal.
The platform operates continuous monitoring systems designed to detect and respond to suspicious account activity, including:
Users are notified of significant account events, such as password changes or large transactions, via registered contact details.
The security of an account is a shared responsibility. Users are required to:
Any user who suspects that their account has been compromised or that they have encountered a security vulnerability on the platform should contact the Melbet support team without delay. Reports are investigated promptly, and accounts may be temporarily secured while an investigation is ongoing.